Terms

Customer Service

For questions about your order or any other issues, please email us at [email protected]. At Kay’s Candies, we welcome your feedback concerning our web site, products, and service.

Returns

You and your recipients must be completely satisfied or we’ll make it right with an appropriate replacement. Reason for dissatisfaction will need to be provided to help us ensure we are satisfying your needs and the needs of all of our customers.

Email: [email protected]
Phone: 847-613-8342

Currency of Transactions

All currency of transactions is in United States dollars and cents.

Delivery

We ship orders Monday – Friday using USPS , USPS Priority Mail. Orders may be delivered in the Chicagoland area via hand delivery through a certified messenger/delivery service. Orders typically take 1-3 business days to process and should be received within 7 business days of order date. Overnight delivery orders take 1-3 days to process and should arrive the next business day after your order has been processed.